Kleos Customer Support reduces your support costs, even as it improves the quality of the end-user experience through a single point of contact for all end-user requests. In addition to telephone, email and instant messaging, a personalized Web portal serves as the window into the support environment. In this way, routine service issues can be resolved rapidly. Those that cannot be resolved quickly in this manner are systematically escalated to the support staff.

Kleos provides:

• Support for the entire end-user environment, including applications, infrastructure, and multivendor technology.
• Global multilingual coverage, 24 x 365
• All levels of support, including proactive problem avoidance, analyst-assisted, and high-level technical support when needed.
• Industry-standard best practices for IT services management
• A program management office that tracks reliability, performance and end-user satisfaction, assuring that your support objectives are met.

Learn More:

Global Network

Data Center Hosting and Management

Customer Support

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